Aerostich-Amazing customer service!

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Aerostich-Amazing customer service!

Post by Ron_Ces » Tue Jan 30, 2018 12:59 pm

I called them today and asked if could buy a few replacement snaps for my pants. No problem, we will send them out to you today, no charge.
Customer service is a lost art. More companies should give it a try.
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Honda Pacific Coast (Nerd-Mobile)
Gone, but not forgotten-Suzuki TS-100, Suzuki RM125 (2), Yamaha Virago, Honda V45 Sabre (2), Yamaha Vision, BMW R1100RSL, Yamaha XT-600, KTM 300EX, Kymco Scooter

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Re: Aerostich-Amazing customer service!

Post by bevans » Tue Jan 30, 2018 6:29 pm

They fixed my zipper for free, and added a back protector for half of what they normally cost while the zipper is getting fixed.
"Do not go where the path may lead; go instead where there is no path and leave a trail." -RWE :map1
Current Bikes: 2016 R1200GS Triple Black, R1100GS, 2-R65LS's, and a KTM 400 Exc :rider
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Re: Aerostich-Amazing customer service!

Post by w2ge » Thu Feb 08, 2018 12:52 pm

Just received a pair of competition elkskin ropers.. one glove had the tf3 knuckle pad sewn too low, called them, they instantly sent me another pair. No questions asked!
Phil Levin, current “Da’ Prez”
2010 R1200RT
2016 Aprilia Caponord RALLY
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